Question 1

How do you decide who to help first after a major storm?

Accepted Answer

When a wide-scale storm hits Norman, we operate on a strict triage system to manage the high volume of calls. Our first priority is always safety and severity: trees that have fallen on houses, blocked driveways, or severed utility lines take precedence. However, we also prioritize our established clients. If you have worked with Tree Wizard before, your call moves up the list, ensuring our loyal customers receive the fastest possible response time after critical hazards are addressed.

Question 2

Is emergency service more expensive than regular removal?

Accepted Answer

Yes. Emergency response requires the immediate mobilization of crews and equipment, often outside regular business hours or in brutal weather and other challenging conditions. Because of the increased risk and urgency, emergency rates apply. However, we will always provide you with a clear understanding of the costs before we begin work, so there are no surprises during a stressful time.

Question 3

My tree is on my house. Do you work directly with insurance?

Accepted Answer

We facilitate the process for you. While our contract is with you (the property owner), we are experienced in documenting storm damage for insurance claims. We can provide detailed photos, written reports from a Certified Arborist, and itemized invoices that clearly explain the necessity of the work. This level of professional documentation is often exactly what your adjuster needs to process your claim smoothly.

Question 4

A tree fell on a power line. Can you move it? Do not approach the tree.

Accepted Answer

If a tree is touching a utility line, you must contact your utility provider (e.g., OEC or OG&E) first. They must shut off the power or clear the line before we can safely touch the tree. Once the utility company has made the site electrically safe, our team can come in to remove the remaining tree and debris.

Question 5

Do you haul away the debris immediately during a storm?

Accepted Answer

In a widespread emergency event (like an ice storm or tornado), our immediate priority is "Make-Safe" operations—getting heavy trees off houses, driveways, and roads to restore safety and access. To help as many people as possible, we may cut the tree to the ground and stack the brush, then schedule the debris haul-away for a later date once the immediate crisis has passed. We will always communicate this plan to you clearly before starting.

Emergency & Storm Tree Services in Norman

Fast and professional storm damage response

Why Choose Our Storm Tree Services

Rapid Response Team

Safe Tree Removal

Comprehensive Cleanup

Expert Risk Assessment

Storm Tree Service FAQs

Answers to common questions about our emergency storm services.

How do you decide who to help first after a major storm?

Is emergency service more expensive than regular removal?

My tree is on my house. Do you work directly with insurance?

A tree fell on a power line. Can you move it? Do not approach the tree.

Do you haul away the debris immediately during a storm?

Emergency & Storm Tree Services in Norman

Fast and professional storm damage response

Why Choose Our Storm Tree Services

Rapid Response Team

Safe Tree Removal

Comprehensive Cleanup

Expert Risk Assessment

Storm Tree Service FAQs

Answers to common questions about our emergency storm services.

Question

How do you decide who to help first after a major storm?

Question

Is emergency service more expensive than regular removal?

Question

My tree is on my house. Do you work directly with insurance?

Question

A tree fell on a power line. Can you move it? Do not approach the tree.

Question

Do you haul away the debris immediately during a storm?